Types of AI Agents
Speaker: Paul Querna CTO, Co-founder ConductorOne
Main Takeaways
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Company agents act like digital employees, aligned to job roles and requiring structured access similar to human team members.
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Personal agents assist individuals with productivity tasks and typically need limited, short-term access to complete specific jobs.
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SaaS-based agents are built into third-party tools and often operate autonomously, moving data between systems.
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All types of agents increase the total number of identities organizations must manage and secure.
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Managing agent access requires task-based authorization and tighter controls to avoid overprovisioning.
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As AI agents proliferate, identity governance must evolve to handle their scale, context, and security boundaries.
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